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Frequently asked questions

What is your return policy?


If there's a problem with your order, I would be willing to take returns and give refunds. Item must be returned within 10 days of reciept. You must provide a photo proof of the damaged product. Item must be undamaged and in same condition as recieved. Your refund will be initiated after I have checked the item. Refund will be credited to your account in 5-7 business days. To file a refund request, email me at contact.strokesbyrp@gmail.com along with the photo proof. For further information on return policy, please click here




Do you ship internationally?


I regret to inform you that at the time, I do not ship internationally. BUT I SOON WILL. SO STAY TUNED!!!




What are your payment options?


We accept all types of Debit/Credit cards, UPI payments, Netbanking and wallets as well as cash on delivery.




What is the estimated delivery time of an order?


Orders in India, once shipped, are typically delivered in 2-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.). Please Note: Due to the ongoing pandemic, our courier partners are working with limited staff. Delivery of your orders may be delayed by up to 15 days.




Can I cancel my order?


Once you have made the payment, you cannot cancel your order. But if you are dissatisfied with the product you can apply for a refund.





 
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